Whatever you want to do with your lighting, Hue can. But it also slows down everything. This problem occurs sometimes when you have connectivity problems or the app store is not reachable at the point when you open iConnectHue. please try to close any apps running that use the bridge if you have problems. Due to the way iConnectHue and the Hue app work differently, scenes made in the Hue app cannot be used within iConnectHue. Philips has been informed about repeated login requests and it is working on it. If this didn’t help, go to Settings and tap “Remote access foreign Wifi” once, then, when it switched, tap it again (so you have its old setting back). Geofencing relies on cell tower and WiFi information. Every device that should trigger the presence of a certain person, must be registered here as a user. Your new bridge should be found and suggested to be picked. iConnectHue for Philips Hue. The restart corrects this. This seems to happen sometimes because the iOS app sync mechanism doesn’t seem to be very reliable. By now, you should be able to register to your bridge again. Afterwards try reinstalling the app – for some unknown reason this helped one of our users. Kunnes luin iConnectHue -saitin FAQ-osuudesta ”How do I combine two motion sensors for one area?” artikkelin, jonka mukaan yhdistämällä ”motion sensor cancel” -toiminnon ja liiketunnistimen asetuksen ”only reacts if groups are off” voi saman alueen valojen kontrollointiin käyttää useampaa liiketunnistinta. As always, you get the latest technology with iConnectHue. My sunrise/sunset timer doesn’t trigger at the correct time. Go to automation->Your location. It means that there is something that needs your attention. If you edited switches or sensors with iConnectHue, keep editing them there. It also means, due to this specialized mode, “Hue Entertainment”, only a limited number of lights can be controlled at the same time (see How Hue Entertainment works). Where do I find the timers? We have reported this memory limitation as a bug to Apple, and it currently looks as if Apple is handling this as an actual bug – which makes hope for future iOS versions. Tap the animation (not the play button) to open the animation editor. Close the page afterwards. We once had to disable this functionality due to synchronization issues - and we want our app to work for you, and not only in some cases. ), then it should blink orange. Please note that you will need a separate account for each bridge. Organize your Hue Lamps: Assemble groups for rooms, zones or special purposes. The way they work, they require your interaction. settings, Active animations (anybody can turn them off), In case of the same iCloud AND iTunes account, your in app purchases, Switch settings (Hue Dimmer, Tap and Motion sensor), Coming / Leaving actions as well as automation users (as they are a functional part of these actions), Go to iConnectHue’s settings->Purchases->Restore purchases, If this still didn’t help, please reinstall iConnectHue (note: Bridges and home location need to be re-setup with this step), Scenes, Magic Scenes, group colors, Animations (only w/ Animation upgrade or membership), Discotainment opening, starting and stopping (only w/ Discotainment addon or membership), Starting sleep timers and reminders (only w/ Pro membership), Press quickly three times on the middle button, hold it on the 3rd time, Release the button, press it quickly three times, until it’s flashing fast, Now you’re ready to search for it – follow the search instructions. Will my in app purchases be lost? If the location is different, and you yet haven’t created a new location, you will need to go to the automation page and add a new location for your bridge – where you can assign the bridge to this new location. How can I improve the Watch app startup speed / How can I add the watch app to the Watch dock to start it faster? It should blink after a successful reset. Thanks!Best regards,Your iConnectHue Team. If that didn’t help, please restart your iPhone and try it again. You can check the current iCloud status online, but beware: This information is not always correct. Please enable “Reset after 10 seconds” in the affected switch state. The most simple one: Restart your bridge! HomeKit support may come with a future update. If you have a membership or purchased multi bridge support: Select to add a new bridge and search for it. Make sure everybody reacts when they get a connection error. Please go to Devices->Your bridge. It's possibly the only app you will need for your Philips Hue Lights! Scenes save all light states, including color and lightness of each light in a group for a later recall. To update iConnectHue for your new bridge: Disconnect the old bridge (this is important!). For the connection with Living Colors lights it’s also not recommended, due to its lack of reliability. Select “Edit location”. Since the lights are dimmed before they are turned off, they do automatically not have their last brightness. You can do it like this: You can find more information on Lutrons support pages. It is really recommended to use remote access for multiple bridges in multiple locations. To reset: Turn off and on the light six times in one second steps. Note: This is only available for your own content, not delivered content. Requires iOS 12.0 and watchOS 5.0 or later. This allows iConnectHue to do some great effects that wouldn’t be possible in this speed otherwise. Intelligent timers only act when you need them.Have a Hue compatible switch (Tap, Dimmer, Smart Button, FoH) or Motion Sensor and want more flexibility? Also check, if you have set the sunrise/sunset offset in a way that it suits your needs. The intuitive visual user interface is a genuine pleasure to use both to control lights and to make scenes and Siri Shortcuts. It is executed ADDITIONALLY to the initial press for Dimmer Switches, Smart Buttons and the Lutron Aurora. You can either combine two sensors OR cancel their actions via dimmers and app/widget. If not: Please try to restart your iPhone. This app is available only on the App Store for iPhone, iPad, and Apple Watch. Scan with iPhone camera. Each bridge requires an own Hue account. Tap the edit pencil on the top right, then the newly appeared light icon on the left side below the lights group and select the lights you’d like to see in your group. This is how the Hue system works in conjunction with the animations. Random times are only available for non-conditional timers. )Sure, there is plenty more stuff that if could have like a way to create a mode to operate where controls were less “volatile” so guests don’t accidentally change your settings. You could try to add an affected light instead via serial search without deleting it before. Afterwards, the plug should click and the nightlight should turn on. Simply by going to Settings->My membership->More information. Yes, it will. From time to time, downloading apps is interrupted by either these services or local connectivity problems. Please give it some time, your and other devices will soon update Apple’s WiFi and cell tower database and behave normal again. It is currently not clear if scenes can be supported. Make sure you have a proper Wifi connection when you do. are not compatible with the Hue system at all, since they use ZigBee HA (Home Automation) instead of ZigBee LL (LightLink). We also offer a short tutorial on how to set up automation. In this way, a switch or motion sensor can operate differently on weekdays than on… So if you press a button, the dimmer light blinks once and the “Initial press” actions will be executed. Then turn it off for 1 second and on for 2 seconds and repeat this for 5 times. Change the value of “Initial brightness” to a value you want. Please make sure you have the latest firmware for both bridge AND lights installed. NOTE: What this switch does NOT is, if you changed a group that was already turned on by the sensor, to interrupt the turn off by the sensor. In every case, the inactivity actions of the currently active motion sensor are the ones that will happen. Do your lights have the most recent firmware installed? Why step 1? Where can I start a membership? Please create a scene that you’d like to use on a switch again in iConnectHue! The motion sensor can either turn off or return to the last state of inactivity. In such a case give your lights some minutes to re-establish a path to them. On the bottom of the following page, you will find “Zigbee” and a channel number. If you are using them in timers, it is currently suggested to turn on your lights with a timer, e.g. Enter group overview mode (bottom right tile button), select the edit pencil and tap the delete button. See the Automation troubleshooting section how to check for any possible automation problems. You will need to do another action with iConnectHue on the same group in order to stop an animation. In the Animation overview you’ll see a sun symbol at the Animation if “Allow brightness per step” is used. If you don’t find it there, have a look in the section above and first DEselect to show it on the Apple Watch. So make sure you configure your router and bridge in a way they don’t overlap, if you have any issues. But since you have also switches, maybe a motion sensor and timers, the limit is usually a bit lower. After that, press “Use this location” to update your home location. I’d like to have shorter switch times for my motion sensor. In app purchases are shared, if you use the same iTunes AND iCloud account on both devices. After receiving a color temperature, or sometimes a color, some lights suddenly “forget” the color they have had set and fall back to a different color mode. While it is said that no light has been found, it is still being added internally. Where’s the master switch? Also disable to “block all cookies” under “Safari”, and check under “advanced” that JavaScript is enabled. Turn off “Connect remotely in foreign WiFi” for the time the device needs for the update, if you are annoyed. Then it is likely not compatible. The more you do actions in iConnectHue (not the widget or any hardware! These actions are called when the first person arrived or the last person has left your household. You can currently do so by starting a timer one minute BEFORE the animation starts with the color you want. Cross check your other purchases as well. See below.) Timers are separate in both apps and can’t be seen nor used by the other app. If that didn’t work, check if your timezone is correct. After this, scoll down again and select to install it. My motion sensor does not turn on lamps even though there is movement Now your plug has been reset and can be found again. Unfortunately this can’t be changed at the moment – except by using a second bridge, and there another Entertainment group. HomeKit is not supported at the moment, but Siri Shortcuts are. Philips Hue connected bulbs and bridge let you to take full control of your lighting. To cancel a running timer, force touch again and select to cancel. Use a different channel for each bridge. The list has nothing to do with the actual actions happening. Does iConnectHue support any 3rd party switches? This will remove everything that has to do with animations. This is normal behaviour. The app doesn’t appear on my Apple Watch (or the Watch app icon looks kind of white). If you have any issues with Alexa or the Echo, please contact the Amazon or Philips support. It can be so powerful since it uses the Hue bridge API to an extent not many other apps can offer. If you have a membership, you can now copy your self-made animations (see also this overview)! If you missed that event and already started the search, just unplug them and plug them in again. With the use of this page, cookies are stored with your browser instance. You can’t integrate any hardware switches nor do currently exist any apps which can connect to the Echo Plus and control your lights. The time you select will split up an existing time range into two parts. Tap to add another action, then select “Switch group”, then “Turn on”. In most cases, it should succeed its work, but there are also limitations. If not, automation will not work. (Not ICH’s fault. Follow the steps. You find your favorites in the color controller of each light and group, on the bottom left of the color wheel. We have a more detailed explanation on our App costs page. You can start iConnectHue via the URL scheme iconnecthue://action/ and perform several commands. Which switches are supported? This helps the user to manage and control all groups, sets trigger events like alarms or motion sensors, and can help the user create rooms, scenes and transitions. This should update your location. If your version has been purchased earlier, you’ll have to make the switch by yourself. My lights are being turned off and on again / I have a remote access although I am at home. iConnectHue only shows scenes that were created by yourself! This notification allows you to repeat your coming/leaving actions. What are memberships? This allows you to change the brightness while the animation is running. Plus, iConnectHue hence isn’t only restricted to songs it knows. (First “I”, then “Start Search” – even if it’s still searching) Your light is now resetted, and should be findable in iConnectHue again. How do I change the Zigbee channel in case of connectivity issues? When you’re away from home, this portal keeps to be connected to your bridge, so when you do any actions in such a case, the portal will forward any actions to your bridge and all answers from your bridge are sent to iConnectHue by this portal. You should now see all your widgets like weather and so on. Use this e.g. The developer, Stefan Gohler, indicated that the app’s privacy practices may include handling of data as described below. To reset Innr PL 115: Use a sharp object (e.g. There are two ways to solve this: 1. Your lights build up a network to guarantee they are properly reachable. Where can I adapt the motion or brightness sensitivity? Only Discotainment requires the app to active, by its nature – the audio signal must be processed from somewhere. Note: Every bridge needs its separate Hue account. After that, press “Use this location” to update your home location. The motion sensor can either turn off or return to the last state of inactivity. How does the automation for multiple persons work? This is due to the way iOS handles signing an app. The widget item “Line break / Headline” can thus be renamed easily and function as a headline for grouped widgets. For individual persons Use the “Last state” selection. If iCloud states it is working, continue: Please try to turn off and on documents and data (or, if enabled, iCloud drive) for iConnectHue. Apple also offers additional support on their pages. How are colors handled in iConnectHue? With the Motion Sensor, I’d like to return to a certain scene after the inactivity period. Memberships are meant as an alternative to in app purchases – we will continue to offer in app purchases – but they also offer additional functionality we wouldn’t be able to offer to you with in app purchases. Start the audio again while visualization is running, this should solve it. Actions that interrupt the motion sensor are: Loading scenes, animations, switching groups on and off and group color changes (but NOT changes in individual lights of the group!). We can’t list every non-compatible product here. After that, give it some hours, especially if your devices aren’t on the same network. Hence, you should limit the motion sensor about when its activity actions can start. When you’re on the first page of your home screen, swipe to the right. Simply delete the action to dim and turn off your lights and replace it with a state return. Turn the light on and off 10 times. This location is stored on your bridge and your local device only. For that, select remote access in the menu and select the new bridge. How can the share be renewed? My audio is interrupted when I start the visualization. I purchased iConnectHue, use family sharing, but I still have to pay for in app purchases. The URL builds up like normal web server URLs. How long can I share my membership? My membership has been extended, but this is not reflected in iConnectHue Make sure you have a good Wifi connection when you do this. iOS still acts as if iConnectHue is recording, but it doesn’t send it any more data. Start a device search. I want to connect my Living Colors lights to the bridge and keep using their remote You can find it under “Help & More”->Tour. Note: This may also affect 110V bulbs being used in a 220V+ grid – these are not laid out for such high power. It should flash once to indicate the reset. Dear janiemac13,thank you very much for you elaborate review and support throughout all the years!We are very happy to hear that we are able to persuade you for such a long time, and that you enjoy our new developments and little tweaks :)The developer was quite happy to hear the praise ;)Best regards,Your iConnectHue Team. There’s a button that lets you upgrade your membership. It is unfortunately not possible to edit delivered animations (you may do so of course with your custom ones). Both devices should be powered on. Hold down the on/off button for about 10 seconds. Tap the “+” button, and then move it to the position where you’d like your widget to appear in. While testing it turned out to be more reliable to do each step for six seconds. Six times off the light limitations given are a fair tradeoff location again multiple ways to work in than. + find new device ” to update iConnectHue for your scene ’ a! Find it under “ help & more ” - > tour personal device 180. 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