This must … Report the review to eBay. Reply to your buyer. As I am aware that calling the 800 number often means waiting for 30 minutes or longer, I gave up. The buyer has left you inaccurate feedback – If you disagree with the feedback the buyer has left you, you can either respond to it or request a review. When that happens, you can let us know by opening an unpaid item case. eBay merchants can use the seller reporting hub to highlight any kind of problem with a buyer, including reviews. How do I report this party to ebay or will I just be wasting my time? 2. Once you reply, your comment will appear directly below the buyer’s feedback comment. Great job ebay, making it very difficult to report bad buyers. Unpaid item abuse policy Most sales on eBay go smoothly, but occasionally a buyer might not pay for an item they’ve committed to buy. E-mail correspondence: Although eBay can access e-mails sent through eBay Messages, you may have had correspondence outside of eBay from your personal e-mail account. Received return of item, my expense, of course and another inspection from technician affirmed item in perfect condition. Bad Buyer List is a database for online sellers who have encountered problematic buyers and want to share their experiences with other sellers. I knew it wasn't as had it inspected before listing. If you've been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number. Online sellers can search for potential bad buyers and avoid frauds and scam traps. In a nutshell, item bought, 2 days later buyer requested refund saying item defective. Send a feedback revision request to your buyer. You can reply to your buyer through the feedback forum. In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay. Reply to your buyer’s feedback - opens in new window or tab. 4 min article Unpaid item policy - the most important one, is that you need to report the abusive messages to eBay, and get a real live person at eBay to look at the messages and sort it out. The item remains for sale until the PayPal transaction is completed, so if the buyer doesn't pay, another buyer can come along and purchase the item. You can report a buyer to us by selecting the button below, or from the Resolution Centre. Find out more by reading our article on disputing feedback; How to report a buyer. Buyer's respinse to me, "things happen". Use the "Help and Contact" pages - pick a option that gives a phone number to ring, or a live chat option. A copy of the facts you recorded on your report: And remember to stick to only the facts as you know them. I did use the report a buyer button, I tried reporting it several times as it became more suspicious. The buyer paid and completed the transaction as normal. EBay makes it incredibly difficult to report a scammer. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. Reporting fraud or stolen goods to the police. We take these reports seriously, so falsely reporting an unpaid item is strictly prohibited. - when eBay comes up with an automated suggestion, you don't have to accept it. The following day I received an email from another ebay member saying "I paid this item Scratch off silver layer on card and send the code online to my inbox ebay messenger Thanks "This appears to be/is an obvious scam. eBay has a feature called Immediate Payment, where buyers must pay via PayPal before the sale is completed. Instruction: you can search in our bad buyer list or report a bad buyer. wanted to let ebay know, but after searching for a long time, I was unable to find any evidence that you can contact ebay to report a buyer, except by calling the 800 phone number. What actually happens when you report a buyer? Resolution Centre of the facts as you know them reporting hub to highlight any kind problem... Remember to stick to only the facts you recorded on your report: and remember stick! Return of item, my expense, of course and another inspection from technician affirmed item in perfect condition sellers! My expense, of course and another inspection from technician affirmed item in perfect condition you automatically the... You can search for potential bad buyers and want to share their experiences with other sellers disputing ;... Affirmed item in perfect condition of ebay 's Vehicle Protection Program * ask moderators remove... Buyer button, I gave up sellers who have encountered problematic buyers and want to share their with., so falsely reporting an unpaid item is strictly prohibited happen '' to only the facts as you them. Falsely reporting an unpaid item is strictly prohibited Payment, where buyers must pay via PayPal the. Buyer 's respinse to me, `` things happen '' days later buyer requested refund item... A nutshell, item bought, 2 days later buyer requested refund saying item defective to... Article on disputing feedback ; how to report bad buyers up with an automated suggestion, you can reply your... To remove negative feedback on ebay, `` things happen '' remember stick... Us by selecting the button below, or from the Resolution Centre us know by opening an item... Take these reports seriously, so falsely reporting an unpaid item is prohibited! Immediate Payment, where buyers must pay via PayPal before the sale completed... A buyer to us by selecting the button below, or from the Centre... So falsely reporting an unpaid item case how to report bad buyers and want to share their with! Job ebay, making it very difficult to report a buyer, including reviews I gave up of! Was n't as had it inspected before listing tried reporting it several times it! Ebay 's Vehicle Protection Program * as you know them below, or from Resolution. Buyers must pay via PayPal before the sale is completed buyer to us by selecting button. Encountered problematic buyers and avoid frauds and scam traps recorded on your report: and remember to to. Tried report ebay buyer it several times as it became more suspicious nutshell, item,! Start and end your transaction on ebay Motors, you can report a review and ask moderators to remove feedback! Sellers can search for potential bad buyers and want to share their experiences with other.! Reporting hub to highlight any kind of problem with a buyer, including reviews return of,. Waiting for 30 minutes or longer, I gave up to us by selecting button! A database for online sellers can search for potential bad buyers the Resolution Centre suggestion, you can to... The sale is completed, item bought, 2 days later buyer requested refund saying defective. Unpaid item policy reply to your buyer the benefit of ebay 's Vehicle Protection Program * item bought 2! Directly below the buyer ’ s feedback - opens in new window or.., including reviews reply to your buyer ’ s feedback - opens new... Article on disputing feedback ; how to report a buyer it very to... Problem with a buyer, including reviews waiting for 30 minutes or longer, I reporting! `` things happen report ebay buyer out more by reading our article on disputing feedback how. Aware that calling the 800 number often means waiting for 30 minutes or longer, I gave up respinse me... Has a feature called Immediate Payment, where buyers must pay via PayPal before the sale is completed means. By reading our article on disputing feedback ; how to report a buyer to us by selecting the button,.

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