By using any portion of the Smart Services, you accept this EULA and are certifying that you are at least sixteen (16) years of age, are not under sixteen (16) years of age, or if you are under the age of sixteen (16), have parental or guardian’s consent. Your use of such Smart Services shall be subject to this EULA. The Fan motor is open circuit or short circuit. Ours has done it now also. ... Hisense fridge freezer new but not cooling, temp set at _18 and 2, can someone help me out plz. The display window shows fault code “F24”, fault codes from “F04’ to “F07”, “F13”, “F23” or “UNB”. A small amount of ice may form but this will disappear on the defrost cycle. Within the App Store, you can then search and browse the latest apps for your TV. How hot is the side of the appliance supposed to get; do I have a fault / is it dangerous? The End User License Agreement (“EULA”) governs and regulates the use of the Device and the Smart Services, and is a legal agreement between the end user (referred to as “you” or “your”) and Hisense , its affiliates, subsidiaries and/or parents (referred to as “Hisense” or “we” or “us” or “our” or “ours”). Hisense Spares, Spare Parts & Accessories. c, much noise, General when a compressor works for many years, some parts of compressor were wear, so that compressor discharge less gas out, unit does not work strongly. Freezer temperature display area. This will remove and delete any stored data on your TV. Using a Multimeter with the ohm switch to measure the resistor of Fan motor or checking the connecting is well or not. 1. Phenomenon of failure: a, higher pressure of liquid cycle system than norm. “Materials” collectively means any Content, Submitted Content (where applicable and as further defined herein), messaging, blogging, chatting, social networking, information, advertising and/or internet links, etc., accessible or delivered through the Device. Press the Menu key on the remote (displayed as a cogwheel). Is there any heat source around the refrigerator? How do I stop my water dispenser from leaking? Where can I find my serial/model number on may washing machine? To browse and order any spare parts or accessories... For help guides & answers to all our Frequently Asked Questions…, To call or email our customer service team…. Hisense is passionate about bringing the latest innovations in technology, including affordable, dependable appliances and TVs, into your home. If a blockage is present, the drain pipe can be cleared by inserting a thin knitting needle or braising rod down the drain pipe hole. Hisense FSN515W20C User’s Operation Manual PDF, Hisense RS-34WC SERIES Service Manual PDF. Defrost sensor malfunctions. Stock No: 4196787OH Product Description. Whether you're after a tall fridge freezer, American, built in or freestanding, our tough independent tests measure cooling speed, energy use, temperature stability, noise and more, so you'll find the best fridge freezer for your kitchen and your budget. Our reliable engineers are fully trained and qualified to carry out Hisense fridge freezer repairs, no matter what issues your appliance may be causing. Went overseas September 14th, partner mov Does it have long time storing food or degenerated food? The receive communication fault between the main electrical PCB and the display PCB, 1. User #850901 76 posts. THIS EULA MUST BE READ SUBJECT TO THESE STATUTORY PROVISIONS. I lay-buy a fridge with game in August took it out November, I didn't open it because I was moving into a new place in February so it didn't make sense to open it because it was still going to be carried into my new place. CERTAIN LEGISLATION MAY IMPLY WARRANTIES OR CONDITIONS OR IMPOSE OBLIGATIONS UPON US WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED OR CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED EXCEPT TO A LIMITED EXTENT. Unplug the refrigerator and check the evaporator fan wire harness connection in the freezer. Does the tube of the refrigeration system bump each other? Click here. TO THE FULLEST EXTENT NOT PROHIBITED BY APPLICABLE LAW, IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE DEVICE, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE DEEMED IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. In the event that registration, creation of a user account, and/or a fee is required for the Smart Services offered or provided by the provider or licensor of such Smart Services, such registration, creation of a user account, and/or a fee shall be subject to privacy policies, terms and conditions of such Smart Services provider or licensor. With companies worldwide going green, and the energy crisis here in South Africa, Hisense understands that you want a fridge that will be awesome while still being good for the environment AND will aid in reducing energy consumption, which is why they have designed and produced a range of energy-efficient and eco-friendly appliances. How do I clean the filter in my washing machine? However, none of the compartments are cooling. For your convenience, all of our models include a 15-minute quick wash. Jack September 17, 2020. For information on washing machine care and maintenance, please follow the product user manual provided. Some time there is something blocked the filter of liquid cycle system, so that unit is not cold. I have a Kenwood tall fridge (KTL60X15) which developed similar faults. Where can I find my serial number on my fridge? You expressly acknowledge and agree that the identification of your country location and your use of, linking to or accessing any third party Smart Services is entirely at your own risk, and it is your responsibility to view and abide by the terms of use, privacy policies, and any other policies applicable of such third-party Smart Services. Check the temperature setting, ensuring it’s not too low. Please refer to our Privacy Policy for further information. First stop unit for several minutes, and then open charging tube, discharge all of gas. Note: If you find oil on somewhere, it is possible that leakage point is there. We are also having water occasionally leak from the bottom freezer area. The motor operation sound in the compressor is appears to be louder at night or begin starting. IN CASE OF A DEFECT OF THE DEVICE, YOU ARE NOT ENTITLED TO ANY FURTHER CLAIMS, IRRESPECTIVE OF THEIR LEGAL BASIS, AGAINST US. THIS MEANS THAT, IN CONNECTION WITH YOUR CLAIM, YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY DEVICE, APPLICATION, CONTENT, SUBMITTED CONTENT, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY RIGHTS OWNED, LICENSED, USED OR CONTROLLED BY US (INCLUDING YOUR SUBMITTED CONTENT) OR OUR LICENSORS. First find out the point of leaking on tube, and then sealed it, vacuuming it, finally recharge with gas. Book a repair. The serial number is a 23 character code made up of letters and numbers and will be written under a barcode on a small white sticker, located on the back of the product. Registering your product means that, if something does go wrong, you’re fully covered. Is there multi-moisture food and too close to the back wall of the refrigerator? Is there anyone I could telephone to help me with my fridge or freezer query? We may need to comply with the lawful interception and/or data retention requirements of local law enforcement agencies from time to time. My is defrosting the bottom drawer saying Er. Freezer sensor malfunctions. An overheat thermostat is fitted for safety in the event of compressor overheating. 1. WE DO NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY THIRD PARTY SMART SERVICES MADE AVAILABLE THROUGH THE DEVICE AND DO NOT WARRANT THAT THE SMART SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE DEVICE IS OR WILL BE COMPATIBLE WITH ALL SMART SERVICES, OR THAT OPERATION OF THE DEVICE OR SMART SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. Any breach of this EULA will result in the revocation of the rights granted herein in whole or in part, and we or the respective owners of the Application and the Smart Services may take further legal action if necessary. If too much Gas was charged into the cycle system, the extra gas will occupy some space of evaporator, so that the area of heat exchange becomes less, unit will work not well. Yes, of course, if you’re still experiencing problems with your product, one of our after-sales support team at JTM would be more than happy to help. FOR THIRD-PARTY SMART SERVICES, TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE HELD RESPONSIBLE FOR ANY THIRD-PARTY SMART SERVICES THAT MAY BE ACCESSED THROUGH THE DEVICE OR APPLICATION(S), NOR SHALL WE BE HELD RESPONSIBLE FOR HIDDEN OR MALICIOUS CODE CONTAINED ON OR DISTRIBUTED THROUGH THE APPLICATIONS OR OUR DEVICE BY THIRD PARTIES. • On the back of the product (outside), A small number of models will have a 12 character serial number starting “CNK…” on a product description label inside the fridge behind the crisper drawer. Smart Services are intended for use by persons sixteen (16) years of age or older. WE RESERVE THE RIGHT TO BLOCK, DENY OR TERMINATE YOUR ACCESS TO THE SMART SERVICES IN OUR SOLE DISCRETION FOR ANY REASON AND AT ANY TIME AND WITHOUT NOTICE OR LIABILITY. Except as expressly permitted by this EULA, and except to the extent provided for by applicable laws, you may not disassemble, reverse engineer and/or tamper with the Application(s), or transmit hidden or malicious code or to collect information of other users through the Application(s). Be sure there is enough clearance between the wall / skirting board and the fridge. Without limiting the foregoing, except as expressly permitted by this EULA and/or applicable laws and regulations, you may not modify, copy, re-publish, upload, post, transmit, translate, sell, create derivative works of, exploit, or distribute in any manner or medium any of the Smart Services accessed through this Device. IF THESE STATUTORY PROVISIONS APPLY, TO THE EXTENT TO WHICH WE ARE ABLE TO DO SO, OUR LIABILITY UNDER THOSE PROVISIONS WILL BE LIMITED, AT OUR OPTION, IN THE CASE OF SERVICES TO (A) THE SUPPLYING OF THE SERVICES AGAIN; OR (B) THE PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN AND, IN THE CASE OF GOODS, TO (A) THE REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS; (B) THE REPAIR OF THE GOODS; (C) THE PAYMENT OF THE COST OF REPLACING THE GOODS OR OF ACQUIRING EQUIVALENT GOODS; OR (D) THE PAYMENT OF THE COST OF HAVING THE GOODS REPAIRED. Any use of any Smart Services by any individuals not of such age shall be considered a violation of this EULA. Is the food with special smell sealed tight? This is without the front adjuster touching the floor. Therefore, you understand and agree that you are using the Materials at your own risk and we shall have no liability to you for any unsuitable Materials. They deemed to be accepted by you unless you have notified us of your refusal within the above-mentioned period. We may restrict access to any part of the Smart Services and the Device or terminate your access to the Smart Services, at any time in our sole discretion if required by law or by the relevant authorities or regulatory agencies to do so. The noise sound likes Water flow inside the refrigerator ,in fact ,it is normal, which is caused both when refrigerator start and shut-down; in addition, frost-dissolving causes this sound, too, which is a normal phenomenon. This website uses cookies to ensure you get the best experience Our, Belling Oven with Induction Cooktop Error Codes, Brother Sewing and Embroidery Machine Error Codes, Refrigerator temperature display area. The freezer display on my Hisense fridge keeps showing the letter “H”. 1. “Smart Service(s)” means the access, procurement, disposal, sale, purchase, subscription, lease, rental or consultation or other use of Materials, and all other types of services or functions typically available from the Internet, offered by us or by third parties through Applications. You may not take any action to interrupt the functionality of or tamper with the Materials contained in or provided through the Smart Services or its servers or to unreasonably affect others’ enjoyment of the Smart Services in any way. In case of refusal you can terminate the EULA with immediate effect. Is this in ‘Demo’ mode? For more information on a particular product or feature…, To register your product, or for more information on warranties…. WE SHALL NOT BE LIABLE TO YOU, WHETHER IN CONTRACT OR TORT OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES, LOSS OF PROFIT, REVENUE, INTEREST, BUSINESS OR CORRUPTION OF DATA, ATTORNEY FEES, EXPENSES, OR ANY OTHER LOSS OR DAMAGES, INCLUDING PUNITIVE DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY SMART SERVICES CONTAINED IN, OR AS A RESULT OF THE USE, OF THE DEVICE, OR ANY SMART SERVICES ACCESSED OR USED BY YOU, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. No waiver of by Hisense of any term or condition set forth in this EULA shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Hisense to assert a right or provision under this EULA shall not constitute a waiver of such right or provision. Can't fault it really. WE DO NOT GUARANTEE THAT THERE WILL BE NO INTERRUPTIONS, DELAYS OR INACCURACIES IN THE SMART SERVICES AND DO NOT GUARANTEE THE CONTINUED AVAILABILITY OF SUCH SMART SERVICES. Your TV will now check for any new software update if available. All Smart Services are provided solely for your personal use in connection with your use of the Device. As condensation tube is placed here and caused the above phenomenon, which is normal. Communication sending malfunctions. The product’s noise level is indicated on the energy label provided. Any Personal Data provided by you to us will be Processed in accordance with our Data Protection Policy (available at your Device first setup process or go to “Home” screen, select “Settings”, select “Support”/“About TV”). Our Self Help Guides have been designed to help you get the most out of your TV or kitchen appliances. The serial number can be located on the back of the TV on a small white sticker under the barcode. Check the wire terminal is well or not between the main electrical PCB and display PCB, The freezer digital display window show “EF”. We may impose limits on the use, disabling, removal or suspension of any Smart Services made available through this Device at any time, without notice or liability. Reconnect the wire harness plug if it’s loose. If this is also not possible some retailers may keep track of serial numbers at the point of purchase so you could always try the retailers customer service number. For all your fridge freezer spare parts go to http://bit.ly/1AfLum6In this video, Josh explains common faults on frost free freezers and how to cure them If the appliance is not frost-free then a regular defrost is recommended to ensure the appliance is running at optimum efficiency. The serial number is a 23 character code made up of letters and numbers and will be written under a barcode on a small white sticker, located in one of two places: • Inside the fridge section on the left hand side wall behind the crisper drawer Bought American style hisense fridge freezer - hasn't worked properly since it was delivered. Welcome to the home of replacement parts and accessories for your Hisense appliances. Reply. Fridge/Freezer lights are working and there is a faint motor sound when you put your ear to it. Sometimes they get stuck in the off position. Hisense fridge troubleshooting Hisense fridge troubleshooting Book your Hisense fridge and freezer repair with Go Assist online today or call 0333 733 1234. If the appliance has been stood upright during transit you can switch it on immediately. Phenomenon of failure: a, lower pressure of discharging, check the pressure of system with pressure meter to see if it is normal. All changes will be posted at your Device or through update with reasonable period before they become effective. Buy or renew a warranty. You may not use any portion of the Device for any other purposes other than as permitted herein, including but not limited to illegal activity, to make solicited and/or unsolicited offers or advertisements, to impersonate or falsely claim affiliation with any person or entity, to misrepresent, harass, defraud or defame others, to post, upload, transmit or disseminate any obscene, unreasonably offensive or any other unlawful material, or any information that may negatively impact our reputation, goodwill and/or the Smart Services, nor for any commercial purposes. Our engineers are fully compliant with data protection laws. Hisense Washing Machine Fault Code List. Plus it's got a 3yr warranty, so that ain't bad. Register your product. Freezer temperature display area. By posting, submitting, uploading or otherwise transmitting Submitted Content in any way, you grant us a perpetual, irrevocable, unrestricted, non-exclusive, worldwide, fully paid-up, royalty free, sub-licensable license to use, modify, change, copy, disclose, license, perform, display, post, publish, distribute, transmit or otherwise use such Submitted Content in any manner, create derivative works thereof or incorporate the Submitted Consent into other work anywhere in the world. These cookies will be stored in your browser only with your consent. Please direct any additional questions you may have regarding This EULA to the local after-sales service center written in the warranty card inside the box of each Device or email to gjyxinfo@hisense.com. Side by Side, 826L Model No. What does this mean? Access to certain portions of the Smart Services through our Applications may require registration and creation of a user account and/or a fee. To do this simply use your remote control and go to Settings–System–About TV–Restore to Factory Default. This depends on the remote controller, specific to each TV model. We have the right to remove any Submitted Content from the smart systems, and any other Hisense systems, for any reason including if, in our sole opinion, such Submitted Content is unnecessary, offensive, indecent or objectionable. Plate of compressor d, there maybe ice on the display PCB, 1 for example, V0000.01.00a I0511 Extended. The display PCB, the freezer n't worked properly since it was delivered procure user prior. Are concerned, simply perform a factory reset on your TV and accurate to! Your Device or through update with new software update if available safety in the freezer display my... Model fridge ( HR6BMFF453S ) delivered and installed like “ZZZZZ”, comes outlet... Energy label provided my washing machine is placed here and caused the above,... 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